Medical Certificates

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Get your medical certificate sent to you online

Need a medical certificate for proof of illness, an application (such as ACC or WINZ), or for your records? It’s easy with Bettr. And you can stay resting in bed.

Usually we can provide your certificate straight after your online appointment, we aim to email it to you within 1 hour. We can also help you with any medications or other support you might need to get well, during the same appointment. In some cases you might need to go into a clinic for a follow-up to complete the process of getting your medical certificate, which we can discuss with you during your appointment if it’s required (eg for routine health checks).

ACC Certificates

If you have not yet had an initial assessment to ensure you are covered for ACC, you will need to do this in a clinic in-person. After your initial assessment is complete, Bettr online doctors can help you with any follow-up consultations and necessary applications to get covered by ACC for your accidental injury, and with referrals to specialist services that may be required for additional treatment. ACC applications for those specialists will need to be managed with the specialist service provider you are referred to.  

Medical Certificate for WINZ

If you need a certificate to help you obtain financial assistance and support from Work and Income we can help with that.

Medical certificates are required by Work and Income New Zealand when applying for benefits such as the Child Disability Allowance or general Disability Allowance, Emergency Benefit, Veteran's and Disablement Pensions, and Live Organ Donor Assistance. Depending on the circumstances and existing information on file we may need to see you in person to complete the process, but you can start with a chat with your Bettr doctor online. WINZ will use a certificate alongside other information to determine if you are eligible for financial assistance. You can learn more on the WINZ website

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Testimonials

Suafai, August 2020

Absolutely loved it!!! The Doctor was awesome! I loved that he was able to organise prescription & also my Winz form etc. Also receiving the text about choosing a pharmacy to pick up my prescription is just great!! All from the comfort of my home & warm slippers!!!!

Dee, December 2020

Such a seamless and stress free process, convenient and straight forward, the easiest option as opposed to making an appointment and going in to see the doctor. Less wait time, avoiding the queues, reasonable cost, highly recommend this service.

Molly, August 2020

Just leaving some feedback to let you know the Telehealth appointment was awesome! Being a mum, it can be such a hassle to take my baby with me to my normal GP office! The video call was so handy, I even did it in my dressing gown! My doctor was very thorough and got to know me. I will be recommending it to friends and family!

Bailey, January 2021

I think this is an incredibly inclusive and progressive service and believe it will be beneficial to so many New Zealanders. Affordable, convenient and safe. I've already told many family and friends.

Nadia, October 2020

Fabulous consult listened well to my concerns, awesome Doctor. Bettr is an amazing service that I find really helpful, fast and efficient! It's easy to see a doctor without sitting in a clinic for hours with children! Will definitely be back and will recommend to others.

Aveta, December 2020

I was scared at first but prepared myself 5 mins before my scheduled appointment, I was nervous but my video consult with the doctor went well. It's awesome. Where have you been all my life when I've been waiting in a line. Thank you.

Alfred, October 2020

That was the best phone call for help and advice that I’ve ever had. Dr Smart is an amazing person who has excellent empathy and should be commended. 10/10 would recommend.

Ace, July 2020

I just wanted to voice how wonderful the video consultation was, it was easy and very convenient especially with a young toddler.

Also just wanted to emphasise that the video consultation service you provide is the best thing I have experienced in health care. Thank you

Hargun, November 2020

I love it. It’s really good initiative. I don’t drive and every time I need to go to a clinic, I have to take a taxi or public transport. The travel and wait for the doctor saves so much time. Please keep online appointments going. Thank you!

Wendy, October 2020

Awesome, love it now I get to see the same doctor, no waiting at the doctor's feeling more sick amongst other strangers. Great that my prescription gets emailed to me as well as the lab test.

Rinal, July 2020

This is amazing help for patients who can’t go out to a walk-in surgery. I had a really good experience. Thank you

Bunny, July 2020

I was sceptical about having a video call as I wanted the doctor to see my concerns but I’m comfortable that the doctor has given me the best treatment possible. Thank you

Keely, November 2020

Such a friendly doctor to consult with. Happy to continue using this online/virtual consultation as it is a lot better and easier than waiting several hours at the clinic to see a doctor, just to get a prescription.

Taylor, July 2020

I have nothing but a positive response to my consultation. A much better experience than having to wait in the queue for 2 hours to only get a brief appointment with a Dr. The Dr was very informative, knowledgeable and caring. Thank you again.

Mitali, August 2020

Absolutely fantastic experience. Getting all my concerns resolved over a phone call face-to-face with the doctor is simply amazing.

Kim, August 2020

Think this is a great idea. Perfect for repeat prescriptions, blood test form requests and chronic illness.
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Register for more.

Bettr's online doctor service is available to everyone, whether you’re registered or not.

If you register, Bettr gets even better:

Get access to all the services of Local Doctors including Bettr and face-to-face consultations.

The price of Bettr consulations drops to $10, and under 14s are free!

If you require face to face to treatment following your online consult, you can be referred to one of our nearly 50 GP clinics from Whangarei to Christchurch.