Why Use Bettr?

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Online Doctors can save you time and money. Save your energy for getting well

Now you can stay in bed and have the doctor come to you for your appointment. Bettr is the faster, easier, stress-free way to see your doctor. Designed to offer a modern healthcare service that is accessible, easy and fair for all Kiwis, Bettr is innovative health care at its best.

So easy to use, Bettr means you can see a New Zealand-registered and experienced doctor at your convenience.

There are so many reasons to give Bettr online doctors a go. Try it out for yourself to see just what a game-changer Bettr can be.

Bettr is Fast

  • You can book in minutes and often see a doctor the same day
  • Zero travel time
  • No waiting or queuing at a clinic - just join the waiting room at the scheduled appointment time
  • From anywhere: see the doctor wherever you are and join your appointment in seconds (as long as you have phone or internet reception)

Bettr is Convenient

  • No app to download
  • Choose from a range of doctors, including the option to select male or female
  • Longer hours – appointments available in the evenings and weekends to fit around your schedule, 7 days from 8am
  • No need to take time off work for simple health needs – you can even do your appointment from a quiet meeting room
  • No need to register with us to see a doctor (but cost savings apply if you do)
  • All you need is a mobile phone, laptop or tablet, and an internet connection

Bettr is Affordable

  • One simple flat pricing structure
  • No app or software required
  • Enrol to access cheaper rates across our whole clinic network too
  • No travel or parking costs to get to your appointment

Bettr is Safe

  • Our secure online appointment system means you can feel reassured that your information remains safe and private
  • If Bettr, Local Doctors or White Cross isn’t your normal doctor, we will securely share your appointment notes to your regular doctor for care continuity (unless you ask us not to)
  • All our doctors are licensed and experienced to practice in New Zealand - they’re the same experienced doctors you see in our clinics when you visit face-to-face.

Bettr is Comprehensive

  • Most common ailments that don’t require physical examination or treatment can be treated by Bettr
  • Get referred for most kinds of specialist care via Bettr
  • Bettr is part of the Tamaki Health network that also includes White Cross and Local Doctors, so we can ensure you receive seamless follow-up care in-person wherever it’s needed

Book Bettr

Top FAQs

  • Can I book for someone else?

    Yes, you can book for yourself or you can book on behalf of someone else. At the patient details step of the booking process simply select ‘no’ when presented with the question ‘Is this appointment for you?’

  • How long is the appointment?

    An online appointment lasts for 10 minutes of face to face time with the doctor and allows the doctor another 5 minutes to complete other tasks such as writing letters on your behalf.

  • Can I cancel or change my appointment?

    Yes, you can change or cancel your appointment. Please note there may be charges to do this within 24 hours of the cancellation. Please see our cancellation policy.

  • The Bettr doctor is not my regular GP; will my regular GP be informed about this telehealth consultation?

    If Tamaki Health is not your usual doctor you will be asked to identify your usual GP or health clinic and for permission to send a copy of your visit records to this doctor/clinic. You may decline to do this.

  • Can I see a male/female Doctor?

    The list of available online doctors includes male and female doctors.

  • How can the doctor really know what’s wrong if I don’t see him or her in person?

    The doctor can “see” a patient via a video screen, but in fact, it’s the patient history that provides about 90% of the clinical diagnosis. A virtual consultation can prevent unnecessary trips to a doctor’s or urgent care clinic. Think of these visits like a “virtual house call;” the doctor sees and diagnoses over a phone or computer screen.

  • Can I only use Bettr for a certain kind of sickness or injury?

    Actually, no. Telehealth is used today to treat everything from the common cold to post-surgical wound care. Everything from migraines to acne to mental health counselling can be treated while using this technology. It’s common today for doctors to use these tools to coordinate patient care, or to use them in their clinics. Learn more about what we can and can't treat.

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What we treat

Access a full suite of healthcare services

As long as it’s not a medical emergency you can make a doctors appointment at Bettr and get help with a wide range of healthcare services such as; ACC follow-ups, hand and foot issues, fevers, allergic reactions, rashes, skin problems, respiratory problems, coughs, cold and flu, medical certificates, oral health, mental health and many more. For more details on what we can (and can't) treat see our treatment services.

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Register for more.

Bettr's online doctor service is available nationwide to everyone. If you're in Auckland you can register and see a doctor online or in-person at any of our 40+ GP clinics.

Plus more great benefits:

The price of Bettr consulations drops to $45, and under 14s are free!

Get access to all 40+ Local Doctors GP Clinics and White Cross Urgent Care clinics

Most in-person GP consults are $20 or under when you register

*If you require face to face to treatment following your online consult, you can be referred to one of our nearly 50 GP clinics from Whangarei to Christchurch.
*Most in-person GP consults are $20 dependent upon the clinic

Register for $45 consults
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If you're in Auckland you can register today and see a doctor for $45. You can also see a doctor in-person at any of our 40+ GP clinics for under $20*. Learn More