Online Doctor Consultations NZ

See your doctor online without leaving home.

Bettr is a new way to see your doctor right where you are right now. Online.

You can book an appointment immediately. Depending on availability, you could even be seeing a doctor within minutes. Then when your appointment arrives, you just dial in with minimal waiting. The same Kiwi doctors you already trust, ready to chat by video or phone anywhere you need them.

This is your doctor’s appointment done … better. Quicker, easier, cheaper, but with the same high-quality service you should always expect. All backed by the largest independent healthcare network in New Zealand.

Our Doctors.

Seeing a doctor online might feel new and unusual, but our doctors are the same trusted doctors you can visit in person right here in NZ. Our online doctors tend to your needs with the same quality of care that you receive with a trip to your local clinic, just without the need for the trip.

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Doctors background image

Dr Antonio Medina

Dr Charlotte Smart

Dr Fazlus Chowdhury

Dr Kala Jayavant

Dr Matthew Smith

Dr Mohsin Chaudhry

Dr Paul Hutchison

Dr Prabhu Pandey

Dr Raj Shekar

Dr Uday Kulhali

Dr Usha Shekar

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Ready to help.

You might be surprised by the wide range of conditions Bettr can take care of for you. As long as it’s not an emergency situation, our doctors can help you with allergies, rashes and skin problems, respiratory problems, coughs, cold and flu, medical certificates, prescriptions and more.

Skin

Acne, Cellulitis, Dry Skin, Eczema/dry skin, Fungal Skin Infection, Hives, Herpes (Cold Sores), Impetigo, Intertrigo, Itchy Scalp, Lumps, Psoriasis, Ringworm, Rosacea, Scabies, Shingles, Skin Allergies, Skin Abscess, Skin Conditions, Skin Rash, Warts.

Respiratory

Acute sinusitis, Asthma, Bronchitis, Chest infection, Chronic sinusitis, Cold, Flu, RTIs, Glandular fever, Hay Fever.

Mental health

Anxiety, Depression, Insomnia.

Digestive and Abdominal Health

Constipation, Diarrhoea, Digestive Problems, Food Poisoning, Gastritis, Gastroenteritis, Heartburn, Indigestion, Irritable Bowel Syndrome, Kidney Stones, Norovirus, Stomach Ulcers.

Minor Injuries

Bruising.

Infectious diseases

Chickenpox, Cold, Flu, Coronavirus, Glandular fever, Shingles.

Oral Health

Bad Breath, Tonsillitis.

Vision, hearing problems and head pain

Blepharitis, Conjunctivitis, Ear Infections, Ear Problems, Eye Problems, Hearing Loss, Headaches and Migraines, Swimmer's Ear, Tinnitus.

Sexual Health

Contraception, Erectile dysfunction, Herpes (Cold Sores), Urinary Tract Infections/cystitis.

Hand and foot issues

Gout, Foot Infections.

Other

Allergies, Quitting Smoking, Ear Infections, Hair Loss, Heartburn, Weight loss.

Your medical needs, just a click away.

Bettr isn’t just an online doctor chat. A consultation gives you access to a full suite of services, including prescriptions and repeat prescriptions*, medical certificates, lab tests, second opinion/diagnosis, referral to specialists, travel medicine and WINZ Forms*.

Free for children under 14.

All Bettr consultations are free for patients younger than 14. That includes children that aren’t enrolled in Bettr, so you can just make an appointment for them without any worry of what it will cost you.

Book Bettr Today.

We’ve worked hard to create a healthcare system that puts the most important person at the centre: you. If you’re ready for a Bettr experience with your doctor, start with us today.

Want a visit in-person? We can do that too. Find a clinic >

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Testimonials

Sophie, June 2021

The experience was amazingly awesome, relaxed and simple. Your doctor Antonio was wonderful. Very easy to chat and laugh with. Keep him on definitely!!! Overall AAA+. Nice to know this service is so readily available when you really need it. Thank you so much. Don't change anything! Your awesome!!

Lee, May 2021

I love how we can see a doctor online and get a prescription. So awesome. I really appreciate it, as I wasn't feeling well enough to go anywhere. But having your doctor online is amazing. Doctor Fazlus is the best. Thanks Bettr.

Antoinette, April 2021

THIS IS THE BEST SERVICE! Absolutely love it for so many reasons. Too many to list but mainly because there's no more having to wait or stand to be seen by a nurse and then sometimes wait again to see a doctor. Waiting in the comfort of your own home means so much. Please ensure we NEVER LOSE THIS ONLINE DOCTOR SERVICE.

Anastasia, February 2021

What an awesome experience that was, no 2-4 hour waiting in a room with other sick people & noise. The Doctor provided great care & empathy. The whole process was amazing from the 5 minute notification to waiting in the virtual waiting room & choosing the pharmacy to send prescriptions to, it was a great experience. Thank you

Ringakapo, June 2021

As a first time user using this website it was awesome as having a booked appointment made my day so much easier. As I could do other errands instead of sitting in the Doctor's surgery waiting for a couple of hours to be seen to. I would highly recommend this service if you don't need to see a Doctor in person.

Gerrard, March 2021

My experience was a seamless and professional. From online booking to payment. Got my reminder, both text and email. The Doctor was knowledgeable and had a great 'bed side' manner. I got my SMS to select a local pharmacy and got my medical certificate at the end of the consult. Brilliant, thank you.

Dee, December 2020

Such a seamless and stress free process, convenient and straight forward, the easiest option as opposed to making an appointment and going in to see the doctor. Less wait time, avoiding the queues, reasonable cost, highly recommend this service.

Molly, August 2020

Just leaving some feedback to let you know the Telehealth appointment was awesome! Being a mum, it can be such a hassle to take my baby with me to my normal GP office! The video call was so handy, I even did it in my dressing gown! My doctor was very thorough and got to know me. I will be recommending it to friends and family!

A'a, February 2021

My appointment using Bettr online consultation was excellent. The Dr was thorough and asked the right questions. I felt heard and taken seriously regarding my symptoms. I am so happy with my consultation and the service is awesome!!

Nadia, October 2020

Fabulous consult listened well to my concerns, awesome Doctor. Bettr is an amazing service that I find really helpful, fast and efficient! It's easy to see a doctor without sitting in a clinic for hours with children! Will definitely be back and will recommend to others.

Aveta, December 2020

I was scared at first but prepared myself 5 mins before my scheduled appointment, I was nervous but my video consult with the doctor went well. It's awesome. Where have you been all my life when I've been waiting in a line. Thank you.

Alfred, October 2020

That was the best phone call for help and advice that I’ve ever had. Dr Smart is an amazing person who has excellent empathy and should be commended. 10/10 would recommend.

Bailey, January 2021

I think this is an incredibly inclusive and progressive service and believe it will be beneficial to so many New Zealanders. Affordable, convenient and safe. I've already told many family and friends.

Ace, July 2020

I just wanted to voice how wonderful the video consultation was, it was easy and very convenient especially with a young toddler. Also just wanted to emphasise that the video consultation service you provide is the best thing I have experienced in health care. Thank you

Hargun, November 2020

I love it. It’s really good initiative. I don’t drive and every time I need to go to a clinic, I have to take a taxi or public transport. The travel and wait for the doctor saves so much time. Please keep online appointments going. Thank you!

Rinal, July 2020

This is amazing help for patients who can’t go out to a walk-in surgery. I had a really good experience. Thank you

Ita, February 2021

I love this service. There's no long waiting time at the clinic. I don't have to try find parking or use petrol to get to the clinic, and its done in the comfort of my own home. I love the reminder beforehand to get me ready. Continue this amazing service please.

Bunny, July 2020

I was sceptical about having a video call as I wanted the doctor to see my concerns but I’m comfortable that the doctor has given me the best treatment possible. Thank you

Taylor, July 2020

I have nothing but a positive response to my consultation. A much better experience than having to wait in the queue for 2 hours to only get a brief appointment with a Dr. The Dr was very informative, knowledgeable and caring. Thank you again.

Mitali, August 2020

Absolutely fantastic experience. Getting all my concerns resolved over a phone call face-to-face with the doctor is simply amazing.
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Register for more.

Bettr's online doctor service is available to everyone, whether you’re registered or not.

If you register, Bettr gets even better:

Get access to all the services of Local Doctors including Bettr and face-to-face consultations.

The price of Bettr consulations drops to $10, and under 14s are free!

If you require face to face to treatment following your online consult, you can be referred to one of our nearly 50 GP clinics from Whangarei to Christchurch.