See your doctor online without leaving home.
Bettr is a new way to see your doctor right where you are right now. Online.
You can book an appointment immediately. Depending on availability, you could even be seeing a doctor within minutes. Then when your appointment arrives, you just dial in with minimal waiting. The same Kiwi doctors you already trust, ready to chat by video or phone anywhere you need them.
This is your doctor’s appointment done … better. Quicker, easier, cheaper, but with the same high-quality service you should always expect. All backed by the largest independent healthcare network in New Zealand.
Seeing a doctor online might feel new and unusual, but our doctors are the same trusted doctors you can visit in person right here in NZ. Our online doctors tend to your needs with the same quality of care that you receive with a trip to your local clinic, just without the need for the trip.
You might be surprised by the wide range of conditions Bettr can take care of for you. As long as it’s not an emergency situation, our doctors can help you with allergies, rashes and skin problems, respiratory problems, coughs, cold and flu, medical certificates, prescriptions and more.
Acne, Cellulitis, Dry Skin, Eczema/dry skin, Fungal Skin Infection, Hives, Herpes (Cold Sores), Impetigo, Intertrigo, Itchy Scalp, Lumps, Psoriasis, Ringworm, Rosacea, Scabies, Shingles, Skin Allergies, Skin Abscess, Skin Conditions, Skin Rash, Warts.
Acute sinusitis, Asthma, Bronchitis, Chest infection, Chronic sinusitis, Cold, Flu, RTIs, Glandular fever, Hay Fever.
Anxiety, Depression, Insomnia.
Constipation, Diarrhoea, Digestive Problems, Food Poisoning, Gastritis, Gastroenteritis, Heartburn, Indigestion, Irritable Bowel Syndrome, Kidney Stones, Norovirus, Stomach Ulcers.
Chickenpox, Cold, Flu, Coronavirus, Glandular fever, Shingles.
Bad Breath, Tonsillitis.
Blepharitis, Conjunctivitis, Ear Infections, Ear Problems, Eye Problems, Hearing Loss, Headaches and Migraines, Swimmer's Ear, Tinnitus.
Contraception, Erectile dysfunction, Herpes (Cold Sores), Urinary Tract Infections/cystitis.
Gout, Foot Infections.
Allergies, Quitting Smoking, Ear Infections, Hair Loss, Heartburn, Weight loss.
Bettr isn’t just an online doctor chat. A consultation gives you access to a full suite of services, including prescriptions and repeat prescriptions*, medical certificates, lab tests, second opinion/diagnosis, referral to specialists, travel medicine and WINZ Forms*.
All Bettr consultations are free for patients younger than 14. That includes children that aren’t enrolled in Bettr, so you can just make an appointment for them without any worry of what it will cost you.
We’ve worked hard to create a healthcare system that puts the most important person at the centre: you. If you’re ready for a Bettr experience with your doctor, start with us today.
Want a visit in-person? We can do that too. Find a clinic >
Anastasia, February 2021
What an awesome experience that was, no 2-4 hour waiting in a room with other sick people & noise. The Doctor provided great care & empathy. The whole process was amazing from the 5 minute notification to waiting in the virtual waiting room & choosing the pharmacy to send prescriptions to, it was a great experience. Thank you
Dee, December 2020
Such a seamless and stress free process, convenient and straight forward, the easiest option as opposed to making an appointment and going in to see the doctor. Less wait time, avoiding the queues, reasonable cost, highly recommend this service.
Molly, August 2020
Just leaving some feedback to let you know the Telehealth appointment was awesome! Being a mum, it can be such a hassle to take my baby with me to my normal GP office! The video call was so handy, I even did it in my dressing gown! My doctor was very thorough and got to know me. I will be recommending it to friends and family!
A'a, February 2021
My appointment using Bettr online consultation was excellent. The Dr was thorough and asked the right questions. I felt heard and taken seriously regarding my symptoms. I am so happy with my consultation and the service is awesome!!
Nadia, October 2020
Fabulous consult listened well to my concerns, awesome Doctor. Bettr is an amazing service that I find really helpful, fast and efficient! It's easy to see a doctor without sitting in a clinic for hours with children! Will definitely be back and will recommend to others.
Aveta, December 2020
I was scared at first but prepared myself 5 mins before my scheduled appointment, I was nervous but my video consult with the doctor went well. It's awesome. Where have you been all my life when I've been waiting in a line. Thank you.
Alfred, October 2020
That was the best phone call for help and advice that I’ve ever had. Dr Smart is an amazing person who has excellent empathy and should be commended. 10/10 would recommend.
Bailey, January 2021
I think this is an incredibly inclusive and progressive service and believe it will be beneficial to so many New Zealanders. Affordable, convenient and safe. I've already told many family and friends.
Ace, July 2020
I just wanted to voice how wonderful the video consultation was, it was easy and very convenient especially with a young toddler. Also just wanted to emphasise that the video consultation service you provide is the best thing I have experienced in health care. Thank you
Hargun, November 2020
I love it. It’s really good initiative. I don’t drive and every time I need to go to a clinic, I have to take a taxi or public transport. The travel and wait for the doctor saves so much time. Please keep online appointments going. Thank you!
Rinal, July 2020
This is amazing help for patients who can’t go out to a walk-in surgery. I had a really good experience. Thank you
Ita, February 2021
I love this service. There's no long waiting time at the clinic. I don't have to try find parking or use petrol to get to the clinic, and its done in the comfort of my own home. I love the reminder beforehand to get me ready. Continue this amazing service please.
Bunny, July 2020
I was sceptical about having a video call as I wanted the doctor to see my concerns but I’m comfortable that the doctor has given me the best treatment possible. Thank you
Taylor, July 2020
I have nothing but a positive response to my consultation. A much better experience than having to wait in the queue for 2 hours to only get a brief appointment with a Dr. The Dr was very informative, knowledgeable and caring. Thank you again.
Mitali, August 2020
Absolutely fantastic experience. Getting all my concerns resolved over a phone call face-to-face with the doctor is simply amazing.
Get access to all the services of Local Doctors including Bettr and face-to-face consultations.
The price of Bettr consulations drops to $10, and under 14s are free!
If you require face to face to treatment following your online consult, you can be referred to one of our nearly 50 GP clinics from Whangarei to Christchurch.