We created Bettr to give you the convenience of a nationwide doctors service online, but sometimes there’s no substitute for seeing a doctor in person. Bettr is part of the Tamaki Health network, New Zealand’s largest independent primary healthcare provider with over 40 clinics all over Auckland and beyond. So when you need to see a doctor face-to-face instead, we’re always here for you.
Bettr’s doctors are the same experienced doctors you’ll see in our clinics – all part of a care network that’s been serving our communities for over 40 years. Our Local Doctors and White Cross clinics offer high quality, affordable care, and extended opening hours – with many clinics open 7 days 8am–8pm, and two urgent care clinics operating 24/7.
If your Bettr online doctor needs to refer you to see a doctor in person, our network makes that easy. If you’re based in Auckland, we can refer you to one of our 45+ White Cross or Local Doctors clinics. All your online notes can be made automatically available in your closest clinic, no effort required. And even better, you’ll pay either no additional consult fee, or only the difference in cost between your online consult and what you pay in person. You can learn more about in-person referral fees here.
If you need a referral to a specialist medical service from your Bettr doctor, they can help with this too (fees may apply for specialist providers).
When you enrol as a patient in the Tamaki Health network, you receive reduced fees not just for online appointments ($10 for enrolled patients), but at our physical clinics too. Fees vary between clinics and in many cases are as low as under $20 or even less with a community services card. You benefit from your records being available at any clinic location you visit within our network. Choose the clinic location that’s most convenient for you as your regular doctor, but still access the whole network.
We have clinics all over Auckland, from Northcote to St Lukes, to East Tamaki and Takanini, and from Ranui and Henderson to Mt Wellington and Glen Innes and many in between. Find one near you.
Enrolment is currently open only to Auckland residents, but we welcome casual patients, in-clinic or online.
Bettr Online Doctors connects you with a qualified NZ based online Doctor in minutes via our virtual consult platform. Offering you the choice of a video or phone consultation, same-day appointments, medical certificates, and online prescriptions Bettr is revolutionising how you see your GP. Learn more