Online Prescriptions

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You can now get your prescription medication online

Getting your online prescription and repeat prescriptions are easy through Bettr.

Most common medications can be prescribed through an online consultation. This includes both existing and ongoing prescriptions, plus medications that might be prescribed to you during your appointment with your Bettr doctor. 

How to pick up your prescription

When the Doctor prescribes you medication during your consultation through Bettr, you can choose to have them delivered directly to you or pick them up from a local pharmacy of your choosing.

At the end of your consult the Doctor will send you an SMS with a link. Simply click the link and choose between home delivery or browse to find your nearest pharmacy for pick-up. Pick a time you’d like to pick up your prescription: now, later or as soon it's ready. The Pharmacy will send a text confirming your order and will arrange the rest.

Delivery is just $5 and pickup is free.

Online prescription NZ 

Most common medications can be prescribed on the spot during your Bettr appointment and then either delivered straight to you, or sent to the pharmacy of your choosing for you to pick up when it's convenient. Occasionally, for some medications, we'll need you to come in to see us in a clinic before we can finalise the prescription, and controlled drugs cannot be prescribed through Bettr. 

Repeat Prescriptions NZ

If you're enrolled with us as a patient, and have already been prescribed a medication previously, you can easily get a 'repeat' prescribed through Bettr with minimum fuss.

Scripts are available to both enrolled and new patients but please note that in some circumstances, including any new patient getting a new prescription for the first time, the doctor may request you to see a GP in person first, depending on the medication. Standard medication charges apply.

 

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Testimonials

Anastasia, February 2021

What an awesome experience that was, no 2-4 hour waiting in a room with other sick people & noise. The Doctor provided great care & empathy. The whole process was amazing from the 5 minute notification to waiting in the virtual waiting room & choosing the pharmacy to send prescriptions to, it was a great experience. Thank you

Dee, December 2020

Such a seamless and stress free process, convenient and straight forward, the easiest option as opposed to making an appointment and going in to see the doctor. Less wait time, avoiding the queues, reasonable cost, highly recommend this service.

Molly, August 2020

Just leaving some feedback to let you know the Telehealth appointment was awesome! Being a mum, it can be such a hassle to take my baby with me to my normal GP office! The video call was so handy, I even did it in my dressing gown! My doctor was very thorough and got to know me. I will be recommending it to friends and family!

A'a, February 2021

My appointment using Bettr online consultation was excellent. The Dr was thorough and asked the right questions. I felt heard and taken seriously regarding my symptoms. I am so happy with my consultation and the service is awesome!!

Nadia, October 2020

Fabulous consult listened well to my concerns, awesome Doctor. Bettr is an amazing service that I find really helpful, fast and efficient! It's easy to see a doctor without sitting in a clinic for hours with children! Will definitely be back and will recommend to others.

Aveta, December 2020

I was scared at first but prepared myself 5 mins before my scheduled appointment, I was nervous but my video consult with the doctor went well. It's awesome. Where have you been all my life when I've been waiting in a line. Thank you.

Alfred, October 2020

That was the best phone call for help and advice that I’ve ever had. Dr Smart is an amazing person who has excellent empathy and should be commended. 10/10 would recommend.

Bailey, January 2021

I think this is an incredibly inclusive and progressive service and believe it will be beneficial to so many New Zealanders. Affordable, convenient and safe. I've already told many family and friends.

Ace, July 2020

I just wanted to voice how wonderful the video consultation was, it was easy and very convenient especially with a young toddler. Also just wanted to emphasise that the video consultation service you provide is the best thing I have experienced in health care. Thank you

Hargun, November 2020

I love it. It’s really good initiative. I don’t drive and every time I need to go to a clinic, I have to take a taxi or public transport. The travel and wait for the doctor saves so much time. Please keep online appointments going. Thank you!

Rinal, July 2020

This is amazing help for patients who can’t go out to a walk-in surgery. I had a really good experience. Thank you

Ita, February 2021

I love this service. There's no long waiting time at the clinic. I don't have to try find parking or use petrol to get to the clinic, and its done in the comfort of my own home. I love the reminder beforehand to get me ready. Continue this amazing service please.

Bunny, July 2020

I was sceptical about having a video call as I wanted the doctor to see my concerns but I’m comfortable that the doctor has given me the best treatment possible. Thank you

Taylor, July 2020

I have nothing but a positive response to my consultation. A much better experience than having to wait in the queue for 2 hours to only get a brief appointment with a Dr. The Dr was very informative, knowledgeable and caring. Thank you again.

Mitali, August 2020

Absolutely fantastic experience. Getting all my concerns resolved over a phone call face-to-face with the doctor is simply amazing.
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Register for more.

Bettr's online doctor service is available to everyone, whether you’re registered or not.

If you register, Bettr gets even better:

Get access to all the services of Local Doctors including Bettr and face-to-face consultations.

The price of Bettr consulations drops to $10, and under 14s are free!

If you require face to face to treatment following your online consult, you can be referred to one of our nearly 50 GP clinics from Whangarei to Christchurch.