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by Local Doctors and White Cross

See a doctor online in Christchurch. That’s Bettr.

From NZ’s largest private primary healthcare provider you can now see a registered Kiwi doctor online in Christchurch, when you want and from wherever you want. Available by video or phone 8am to 8pm, 7 days.

We offer same day online doctor appointments, online prescriptions, under-14's are free and you don't need to change GP. Just fill in a few details and we'll take care of the rest. There’s no app to download, no queuing, no waiting, no finding parking and no registration. 

  • FREE For patients under 14
  • $49 For everyone else
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  • FREE For patients under 14
  • $49 For everyone else

Why thousands of Kiwi's choose Bettr?

We make it easy.

  • Book in minutes
  • See a doctor today in under 20 mins*
  • No waiting, no queuing
  • Get your med certs and referrals

We work for you.

  • “Visit” on your computer or phone
  • No registration needed
  • We share records with your usual GP**
  • Available 7 days from 8am

We're trusted.

  • Registered New Zealand doctors
  • Private, secure consultations
  • Same high-quality expertise as an in-person visit
  • Secure online prescription ordering
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Booking a doctors appointment online.

Book in just three easy steps. Book appointments in just a few minutes, with easy access and you get instant confirmation with same day appointments available. You could be seeing a doctor today without the hassle of leaving the house.

Attending your appointment

You’ll need a smartphone, tablet or laptop with a camera and a good internet connection.

Check the email or SMS confirmation we send you

Tap the link and join the virtual waiting room.

The doctor will admit you and your appointment begins.

Your appointment lasts up to 10 minutes.

Pricing

Low cost online doctors Christchurch

$49 for adults

FREE for patients under 14

Prices are applicable to all online appointments, that means there are no specific treatment prices, no evening or weekend surcharges just two simple prices. You can pay securely with credit card, debit card or by bank transfer.

Online Prescriptions in Christchurch.

Pick-Up or Delivery

When the Doctor prescribes you medication during your appointment through Bettr, you can choose to have your prescription delivered to you, or pick it up from your local pharmacy.

At the end of your consult the Doctor will send you an SMS. Choose between home delivery or browse to find your the most convenient pharmacy for pick-up. Choose a time that suits you and the pharmacy will be in touch to arrange delivery or they will give you a time for pick-up. 

 Pick-up is free and delivery is just $5.

Frequently Asked Questions

  • The Bettr doctor is not my regular GP; will my regular GP be informed about this online consultation?

    If you're in Christchurch the Bettr doctor may not be your regular GP. In this case you will be asked to identify your usual GP or health clinic and for permission for us to send a copy of your visit records to this doctor/clinic. You may decline to do this.

  • Do I have to enrol or register to see a doctor online?

    We don't require you to register or enrol, simply tell us a little about yourself and we’ll do the rest.

  • How can the doctor really know what is wrong if I don't see them in person?

    The doctor can see you via the video screen, but that’s less necessary to the consultation than you might think. In fact, it’s the your history that provides about 90% of the clinical diagnosis. Think of these visits like a house call, without the unnecessary travel time.

  • Can I see a doctor online for $10 in Christchurch?

    Unfortunately right now we are only able to offer $10 consultations to patients registered with Tamaki Health clinics based in Auckland. You can still make use of our great service for just $49 or it's free for under-14's.

  • Can I only see an online doctor for certain kinds of health conditions?

    Actually, no. Seeing a doctor online today can be used to treat everything from the common cold to post-surgical wound care. Everything from migraines to acne to mental health counselling can be treated while using this technology. It’s common today for doctors to use these tools to coordinate patient care, or to use them in their clinics. Learn more about what we can and can't treat.

  • Can I cancel or change my appointment?

    Yes of course. Unfortunately there may be charges to do this if it’s less than 24 hours before your appointment. Please see our cancellation policy.

  • What if the doctor says I need to be seen in-person?

    Online appointments aren't suited to every circumstance, if you're unsure whether seeing a doctor online is right for you in this case you can find out more about the medical issues issues we can help with on our what we treat and don't treat page.

    To learn more about the medical services we offer visit our medical services page. 

    We understand that occasionally you may be seen by the doctor and they may determine you need to be seen in-person in this case you can refer to our cancellation and refund policy.

  • Can I choose between a female and male doctor?

    You can select from a range of trusted doctors all based in NZ and they include male or female. You can see our list of available online doctors

  • What if I'm not satisfied with my online doctor appointment?

    If you are not happy during the appointment, please tell the doctor immediately so they can respond to your concerns. If you are still not satisfied with your care after the appointment, you can provide formal feedback or make a complaint here. We take your care very seriously, and welcome all opportunities to do better.

Testimonials

Yolanda, December 2021

Dr. Paul Hutchison was friendly and accommodating. I had a great experience during the online medical consultation because he was easy to talk to and he explained well my medical concerns. The online doctor service is a great practical way and very useful. It was easy, no waiting in line for more than 2 hours in clinic especially when I just need a repeat prescription and follow up checkup.

Sommah, October 2021

First time seeing a Doctor online and absolutely loved it, especially for my son. At our usual Doctors we have to wait at least 2-2.5 hours, here we scheduled our appointment and it was on time. The Doctor that helped us was awesome, straight forward and asked proper questions. He was able to provide us with a prescription and it will be available at our pharmacy, so easy and fast, really appreciated this service.

Brendan, August 2021

My Doctor was booked solid until late next week and then telephone only, so booked with Bettr. Clear and professional visual experience between Lower Hutt and Auckland, $49. How good. They have super-cheap rates if you join. By the time I got to my pharmacy the prescription was waiting.

Maramena, December 2021

I was very happy with my service from the doctor he was the best and made things easy to understand. I know exactly what I need to do now to help my child, thanks to the website team and thank you again doctor.

Maryanne, August 2021

Wow had an awesome experience with the online doctor Antonio, thank you for the consultation. Dr Antonio was very warm and professional in his work. Good to know we can go online to book an appointment to get help without leaving home. Thank you Bettr Online Doctors you are much appreciated.

Viki, September 2021

Awesome! Online doctor service! Dr Kala was kind, patient and listened very carefully to my health concerns and prescribed medications. The fact that I can see a doctor virtually is absolutely perfect. Keep this service going for those that can't make it into a doctors clinics or don't want to, its priceless! Thank you so much!

Tania, November 2021

Awesome appointment this morning, the Doctor was friendly and very involved in our consultation - scheduled appointment was on time & all documents received promptly.

Cherrie, September 2021

This is my first time using Bettr and what an amazing online health service this is - user friendly, prompt, punctual, informative, reassuring. Thank you so much, I will definitely be recommending Bettr to my whaanau and friends. Continue with this amazing online service.

Donna, October 2021

My experience was very good. It is the first time I have used this option but I think it was great to speak to to doctor online and get what I needed. Getting the prescription and being able to send it on to the chemist and pick it up 30 minutes later was great.

Eddie, October 2021

I accidentally found your online doctor service I was absolutely delighted with the help and rapid results what a great service from a hard working team I thank you all for coming to my rescue.

Paratene, July 2021

This was my first time using the service and I found it to be state of the art, futuristic in how we go to the Doctors. It was an extremely user friendly process and their are a highly skilled, dedicated arsenal of Doctors on hand who care for each patient. I was quite daunted at first but having been through first hand, I can see the amazing benefits. Thank you so much team Bettr.



Heather, August 2021

Awesome access from our own home. Save me time going into the doctors and waiting for such a long long time. Thank you Doctor Smith. You really make a difference and you provided care and willingness to help. Thank you Bettr team for this awesome first time experience. I would recommend this service to everyone.

Sophie, June 2021

The experience was amazingly awesome, relaxed and simple. Your doctor Antonio was wonderful. Very easy to chat and laugh with. Keep him on definitely!!! Overall AAA+. Nice to know this service is so readily available when you really need it. Thank you so much. Don't change anything! Your awesome!!

Lee, May 2021

I love how we can see a doctor online and get a prescription. So awesome. I really appreciate it, as I wasn't feeling well enough to go anywhere. But having your doctor online is amazing. Doctor Fazlus is the best. Thanks Bettr.

Tehei, August 2021

Awesome access from our own home. Saves me going into the doctors and also saves me time waiting too. Thank you for this service very convenient for a patient like me and a very prompt response and reminder for your appointment. Thank you so much Doctor Smith you make a difference and you provided care and willingness to help me and my daughter. Thank you Bettr team for this awesome first time experience.

Antoinette, April 2021

THIS IS THE BEST SERVICE! Absolutely love it for so many reasons. Too many to list but mainly because there's no more having to wait or stand to be seen by a nurse and then sometimes wait again to see a doctor. Waiting in the comfort of your own home means so much. Please ensure we NEVER LOSE THIS ONLINE DOCTOR SERVICE.

Anastasia, February 2021

What an awesome experience that was, no 2-4 hour waiting in a room with other sick people & noise. The Doctor provided great care & empathy. The whole process was amazing from the 5 minute notification to waiting in the virtual waiting room & choosing the pharmacy to send prescriptions to, it was a great experience. Thank you

Ringakapo, June 2021

As a first time user using this website it was awesome as having a booked appointment made my day so much easier. As I could do other errands instead of sitting in the Doctor's surgery waiting for a couple of hours to be seen to. I would highly recommend this service if you don't need to see a Doctor in person.

Teresa, July 2021

Had 2 appointments for myself and my daughter and both doctors were absolutely helpful and amazing! Explained everything to them and they straight away gave me what I needed for a prescription. Thank you so much Bettr, will definitely be using you guys again.

Gerrard, March 2021

My experience was a seamless and professional. From online booking to payment. Got my reminder, both text and email. The Doctor was knowledgeable and had a great 'bed side' manner. I got my SMS to select a local pharmacy and got my medical certificate at the end of the consult. Brilliant, thank you.

Molly, August 2020

Just leaving some feedback to let you know the Telehealth appointment was awesome! Being a mum, it can be such a hassle to take my baby with me to my normal GP office! The video call was so handy, I even did it in my dressing gown! My doctor was very thorough and got to know me. I will be recommending it to friends and family!

A'a, February 2021

My appointment using Bettr online consultation was excellent. The Dr was thorough and asked the right questions. I felt heard and taken seriously regarding my symptoms. I am so happy with my consultation and the service is awesome!!

*Subject to availability during open hours 8am - 8pm, 7 Days.
**With your permission. This question is asked when you book your appointment.