From NZ’s largest private primary healthcare provider you can now see a registered Kiwi doctor online in Christchurch, when you want and from wherever you want. Available by video or phone 8am to 8pm, 7 days.
We offer same day online doctor appointments, online prescriptions, under-14's are free and you don't need to change GP. Just fill in a few details and we'll take care of the rest. There’s no app to download, no queuing, no waiting, no finding parking and no registration.
Book in just three easy steps. Book appointments in just a few minutes, with easy access and you get instant confirmation with same day appointments available. You could be seeing a doctor today without the hassle of leaving the house.
You’ll need a smartphone, tablet or laptop with a camera and a good internet connection.
Check the email or SMS confirmation we send you
Tap the link and join the virtual waiting room.
The doctor will admit you and your appointment begins.
Your appointment lasts up to 10 minutes.
$49 for adults
FREE for patients under 14
Prices are applicable to all online appointments, that means there are no specific treatment prices, no evening or weekend surcharges just two simple prices. You can pay securely with credit card, debit card or by bank transfer.
When the Doctor prescribes you medication during your appointment through Bettr, you can choose to have your prescription delivered to you, or pick it up from your local pharmacy.
At the end of your consult the Doctor will send you an SMS. Choose between home delivery or browse to find your the most convenient pharmacy for pick-up. Choose a time that suits you and the pharmacy will be in touch to arrange delivery or they will give you a time for pick-up.
If you're in Christchurch the Bettr doctor may not be your regular GP. In this case you will be asked to identify your usual GP or health clinic and for permission for us to send a copy of your visit records to this doctor/clinic. You may decline to do this.
We don't require you to register or enrol, simply tell us a little about yourself and we’ll do the rest.
The doctor can see you via the video screen, but that’s less necessary to the consultation than you might think. In fact, it’s the your history that provides about 90% of the clinical diagnosis. Think of these visits like a house call, without the unnecessary travel time.
Unfortunately right now we are only able to offer $10 consultations to patients registered with Tamaki Health clinics based in Auckland. You can still make use of our great service for just $49 or it's free for under-14's.
Actually, no. Seeing a doctor online today can be used to treat everything from the common cold to post-surgical wound care. Everything from migraines to acne to mental health counselling can be treated while using this technology. It’s common today for doctors to use these tools to coordinate patient care, or to use them in their clinics. Learn more about what we can and can't treat.
Online appointments aren't suited to every circumstance, if you're unsure whether seeing a doctor online is right for you in this case you can find out more about the medical issues issues we can help with on our what we treat and don't treat page.
To learn more about the medical services we offer visit our medical services page.
We understand that occasionally you may be seen by the doctor and they may determine you need to be seen in-person in this case you can refer to our cancellation and refund policy.
If you are not happy during the appointment, please tell the doctor immediately so they can respond to your concerns. If you are still not satisfied with your care after the appointment, you can provide formal feedback or make a complaint here. We take your care very seriously, and welcome all opportunities to do better.
Sophie, June 2021
The experience was amazingly awesome, relaxed and simple. Your doctor Antonio was wonderful. Very easy to chat and laugh with. Keep him on definitely!!! Overall AAA+. Nice to know this service is so readily available when you really need it. Thank you so much. Don't change anything! Your awesome!!
Lee, May 2021
I love how we can see a doctor online and get a prescription. So awesome. I really appreciate it, as I wasn't feeling well enough to go anywhere. But having your doctor online is amazing. Doctor Fazlus is the best. Thanks Bettr.
Antoinette, April 2021
THIS IS THE BEST SERVICE! Absolutely love it for so many reasons. Too many to list but mainly because there's no more having to wait or stand to be seen by a nurse and then sometimes wait again to see a doctor. Waiting in the comfort of your own home means so much. Please ensure we NEVER LOSE THIS ONLINE DOCTOR SERVICE.
Anastasia, February 2021
What an awesome experience that was, no 2-4 hour waiting in a room with other sick people & noise. The Doctor provided great care & empathy. The whole process was amazing from the 5 minute notification to waiting in the virtual waiting room & choosing the pharmacy to send prescriptions to, it was a great experience. Thank you
Ringakapo, June 2021
As a first time user using this website it was awesome as having a booked appointment made my day so much easier. As I could do other errands instead of sitting in the Doctor's surgery waiting for a couple of hours to be seen to. I would highly recommend this service if you don't need to see a Doctor in person.
Gerrard, March 2021
My experience was a seamless and professional. From online booking to payment. Got my reminder, both text and email. The Doctor was knowledgeable and had a great 'bed side' manner. I got my SMS to select a local pharmacy and got my medical certificate at the end of the consult. Brilliant, thank you.
Dee, December 2020
Such a seamless and stress free process, convenient and straight forward, the easiest option as opposed to making an appointment and going in to see the doctor. Less wait time, avoiding the queues, reasonable cost, highly recommend this service.
Molly, August 2020
Just leaving some feedback to let you know the Telehealth appointment was awesome! Being a mum, it can be such a hassle to take my baby with me to my normal GP office! The video call was so handy, I even did it in my dressing gown! My doctor was very thorough and got to know me. I will be recommending it to friends and family!
A'a, February 2021
My appointment using Bettr online consultation was excellent. The Dr was thorough and asked the right questions. I felt heard and taken seriously regarding my symptoms. I am so happy with my consultation and the service is awesome!!
Nadia, October 2020
Fabulous consult listened well to my concerns, awesome Doctor. Bettr is an amazing service that I find really helpful, fast and efficient! It's easy to see a doctor without sitting in a clinic for hours with children! Will definitely be back and will recommend to others.
Aveta, December 2020
I was scared at first but prepared myself 5 mins before my scheduled appointment, I was nervous but my video consult with the doctor went well. It's awesome. Where have you been all my life when I've been waiting in a line. Thank you.
Alfred, October 2020
That was the best phone call for help and advice that I’ve ever had. Dr Smart is an amazing person who has excellent empathy and should be commended. 10/10 would recommend.
Bailey, January 2021
I think this is an incredibly inclusive and progressive service and believe it will be beneficial to so many New Zealanders. Affordable, convenient and safe. I've already told many family and friends.
Ace, July 2020
I just wanted to voice how wonderful the video consultation was, it was easy and very convenient especially with a young toddler. Also just wanted to emphasise that the video consultation service you provide is the best thing I have experienced in health care. Thank you
Hargun, November 2020
I love it. It’s really good initiative. I don’t drive and every time I need to go to a clinic, I have to take a taxi or public transport. The travel and wait for the doctor saves so much time. Please keep online appointments going. Thank you!
Rinal, July 2020
This is amazing help for patients who can’t go out to a walk-in surgery. I had a really good experience. Thank you
Ita, February 2021
I love this service. There's no long waiting time at the clinic. I don't have to try find parking or use petrol to get to the clinic, and its done in the comfort of my own home. I love the reminder beforehand to get me ready. Continue this amazing service please.
Bunny, July 2020
I was sceptical about having a video call as I wanted the doctor to see my concerns but I’m comfortable that the doctor has given me the best treatment possible. Thank you
Taylor, July 2020
I have nothing but a positive response to my consultation. A much better experience than having to wait in the queue for 2 hours to only get a brief appointment with a Dr. The Dr was very informative, knowledgeable and caring. Thank you again.
Mitali, August 2020
Absolutely fantastic experience. Getting all my concerns resolved over a phone call face-to-face with the doctor is simply amazing.
*Subject to availability during open hours 8am - 8pm, 7 Days.
**With your permission. This question is asked when you book your appointment.