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Causes, Symptoms & Treatment

Many Kiwis experience depression at some point in their lives. In fact, 1 in 7 people are likely to become vulnerable to it. This can be triggered by a number of causes, from a traumatic event, to a family history of mental illness. Symptoms of the illness include: low moods, decrease in energy, difficulty sleeping and thinking, and a change in appetite. Receiving medical help from qualified professionals is a very important step in managing your depressive state. With our online doctor service Bettr, you can do this from home.

What is depression?

Depression is a common mental health concern that can affect people of all ages, stages, genders and situations. It can affect how you feel, and alter your behaviour from a short to a long period of time. When you are depressed, your moods tend to stay low, which begins to affect your sleep, relationships, day-to-day activities, behaviour and your appetite. It is most common in age groups 25+.

What causes depression?

There is no one specific cause for suffering from depression. Many factors can trigger depression, and can enable you to become vulnerable to the illness.

Depression can be related to events in life that have caused major distress to an individual, including but not limited to: relationships, financial problems, work related stress and personal conflict. Depression can also be linked to a family history of suffering from mental illness.

With no singular cause of depression, it can be hard to pinpoint why such a number of Kiwis find themselves in a depressive state. Additional causes may include:

  • Traumatic events; car accidents, health scares, etc which have left a negative impact on your state of mind.
  • Certain medications can lead you to develop depressive symptoms.
  • Inability to socialise with friends, family and social groups or the feeling of being isolated from these people.

What are the symptoms of depression?

Depressive symptoms can develop over a matter of days and/or weeks. Not everyone who suffers from depression will experience the same symptoms, and a large portion of symptoms can be considered circumstantial. 

  • Difficulty sleeping. Sleeping less, sleeping for longer periods of time than usual, disturbed sleep and waking sleep. Most people who suffer from depression are often left feeling not well rested.
  • Decrease in energy. Difficulty eating, sleeping or regulating emotion can all leave you feeling tired or fatigued. This makes it hard to fulfil everyday tasks.
  • Change in appetite. People who are suffering from the illness will not have an appetite, which may lead to a loss in weight. 
  • Irritable moods. This can be seen in younger people and men (Maori and Pasifika) and can be the main change in mood.
  • Difficulty thinking clearly. This can develop into difficulty concentrating and making everyday decisions.
  • Suicidal thoughts. If you are suffering through a stage of hopelessness, or feel as though death is the only way out, you are going through a stage of suicidal thoughts. These should be treated very seriously, and you should seek professional guidance immediately.

Who can get depression?

People from all walks of life can develop depression, it is most commonly found in people aged 25–45 regardless of gender and ethnicity. Those who suffer from depression are more likely to develop further mental problems, which is why it is important to seek help immediately. This is available through our online appointments service, Bettr. We have a team of professionals who will provide you with the treatment you need.

How is depression treated?

Medication – Upon assessment, your local GP is likely to prescribe you with an antidepressant. Finding the right medication to help treat your problem can be trial and error, and you need to find a medication that fits best with you.

Therapy – Alternatively, you can visit a therapist who specialises in treating those with depression. Your GP will help to determine which treatment is best for you, and will explain what is available locally.

Lifestyle - With professional advice, treating depression or supporting recovery can be as simple as making changes to your lifestyle. Your GP will offer solutions to changes you could make to manage your depression and symptoms.

What do I do if I have depression?

If you are suffering from symptoms of depression and/or are suffering from suicidal thoughts and ideation it is important to act on these quickly. If you aren’t sure whether you have depression but think you might, talking to someone could help.

As soon as possible, make sure to get in touch with a GP. This can be done through an online consultation with Bettr. Depression is a condition that is able to be treated without visiting a GP physically. Our team will walk you through the best possible options available to you. If you’d like to see a doctor about depression, book your consultation below.

We offer same day appointments and online prescriptions. Immediate healthcare when you need it. There is no need to download an app, or re-register with your GP.

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Dominik, April 2022

Absolutely wonderful video call again from the doctor. Listened to my concerns and offered advice. Was very easy and the doctor was friendly. I was incredibly happy with his response and advice and put my mind at ease. Will most happily use again.

Donna, April 2022

The doctor was amazing. He was super friendly and incredibly understanding about my situation. Listened to me and offered good advice. He made me feel listened too right from the start and asked many questions to get the right picture. Would highly recommend and would happily use again.

Christine, February 2022

What an absolute pleasure it was talking to Dr Chaudhry. He is the best doctor we have dealt with in a very long time. Listened to our concerns gave great (clear) instructions. Didn’t make us feel like idiots or stupid. It is very rare for my daughter to say “he was a nice doctor” but today she did. Thank you for having such a great doctor on staff.

Gabriel, March 2022

The Doctor was amazing, listened to me, gave suggestions and overall a very professional experienced doctor. I am very happy with this appointment and looking forward to booking another one with him.

Sharmaine, March 2022

Awesome, fast and the doctor was awesome, the online prescription was a breeze to have delivered, thank you.

Yolanda, December 2021

Dr. Paul Hutchison was friendly and accommodating. I had a great experience during the online medical consultation because he was easy to talk to and he explained well my medical concerns. The online doctor service is a great practical way and very useful. It was easy, no waiting in line for more than 2 hours in clinic especially when I just need a repeat prescription and follow up checkup.

Sharon, February 2022

I would like to say thank you to the lovely Dr. Chowdhury for the amazing video consultation. He made me feel comfortable and at ease, more importantly he made me feel even happier knowing that he was super supportive. He went through a set of steps for me to do and it was lovely to be told what to expect and where I would be able to find a help etc. I loved this consultation so much. It was done in the comfort of my own home also. Will definitely use this next time!

Sommah, October 2021

First time seeing a Doctor online and absolutely loved it, especially for my son. At our usual Doctors we have to wait at least 2-2.5 hours, here we scheduled our appointment and it was on time. The Doctor that helped us was awesome, straight forward and asked proper questions. He was able to provide us with a prescription and it will be available at our pharmacy, so easy and fast, really appreciated this service.

Christine, February 2022

Awesome consultation. Doctor was friendly professional and immediately knowledgeable. I really feel he understood what I was feeling and how to start improving. Enjoyable morning Doctor service, thank you!

Louise, January 2022

The doctor was amazing. The instructions and information was clear it was a great online consultation. Great service. Great doctor. Thank you.

Brendan, August 2021

My Doctor was booked solid until late next week and then telephone only, so booked with Bettr. Clear and professional visual experience between Lower Hutt and Auckland, $49. How good. They have super-cheap rates if you join. By the time I got to my pharmacy the prescription was waiting.

Maryanne, August 2021

Wow had an awesome experience with the online doctor Antonio, thank you for the consultation. Dr Antonio was very warm and professional in his work. Good to know we can go online to book an appointment to get help without leaving home. Thank you Bettr Online Doctors you are much appreciated.

Viki, September 2021

Awesome! Online doctor service! Dr Kala was kind, patient and listened very carefully to my health concerns and prescribed medications. The fact that I can see a doctor virtually is absolutely perfect. Keep this service going for those that can't make it into a doctors clinics or don't want to, its priceless! Thank you so much!

Tania, November 2021

Awesome appointment this morning, the Doctor was friendly and very involved in our consultation - scheduled appointment was on time & all documents received promptly.

Cherrie, September 2021

This is my first time using Bettr and what an amazing online health service this is - user friendly, prompt, punctual, informative, reassuring. Thank you so much, I will definitely be recommending Bettr to my whaanau and friends. Continue with this amazing online service.

Donna, October 2021

My experience was very good. It is the first time I have used this option but I think it was great to speak to to doctor online and get what I needed. Getting the prescription and being able to send it on to the chemist and pick it up 30 minutes later was great.

Eddie, October 2021

I accidentally found your online doctor service I was absolutely delighted with the help and rapid results what a great service from a hard working team I thank you all for coming to my rescue.

Paratene, July 2021

This was my first time using the service and I found it to be state of the art, futuristic in how we go to the Doctors. It was an extremely user friendly process and their are a highly skilled, dedicated arsenal of Doctors on hand who care for each patient. I was quite daunted at first but having been through first hand, I can see the amazing benefits. Thank you so much team Bettr.

Heather, August 2021

Awesome access from our own home. Save me time going into the doctors and waiting for such a long long time. Thank you Doctor Smith. You really make a difference and you provided care and willingness to help. Thank you Bettr team for this awesome first time experience. I would recommend this service to everyone.

Lee, May 2021

I love how we can see a doctor online and get a prescription. So awesome. I really appreciate it, as I wasn't feeling well enough to go anywhere. But having your doctor online is amazing. Doctor Fazlus is the best. Thanks Bettr.

Tehei, August 2021

Awesome access from our own home. Saves me going into the doctors and also saves me time waiting too. Thank you for this service very convenient for a patient like me and a very prompt response and reminder for your appointment. Thank you so much Doctor Smith you make a difference and you provided care and willingness to help me and my daughter. Thank you Bettr team for this awesome first time experience.

Antoinette, April 2021

THIS IS THE BEST SERVICE! Absolutely love it for so many reasons. Too many to list but mainly because there's no more having to wait or stand to be seen by a nurse and then sometimes wait again to see a doctor. Waiting in the comfort of your own home means so much. Please ensure we NEVER LOSE THIS ONLINE DOCTOR SERVICE.

Anastasia, February 2021

What an awesome experience that was, no 2-4 hour waiting in a room with other sick people & noise. The Doctor provided great care & empathy. The whole process was amazing from the 5 minute notification to waiting in the virtual waiting room & choosing the pharmacy to send prescriptions to, it was a great experience. Thank you

Teresa, July 2021

Had 2 appointments for myself and my daughter and both doctors were absolutely helpful and amazing! Explained everything to them and they straight away gave me what I needed for a prescription. Thank you so much Bettr, will definitely be using you guys again.

Gerrard, March 2021

My experience was a seamless and professional. From online booking to payment. Got my reminder, both text and email. The Doctor was knowledgeable and had a great 'bed side' manner. I got my SMS to select a local pharmacy and got my medical certificate at the end of the consult. Brilliant, thank you.

Molly, August 2020

Just leaving some feedback to let you know the Telehealth appointment was awesome! Being a mum, it can be such a hassle to take my baby with me to my normal GP office! The video call was so handy, I even did it in my dressing gown! My doctor was very thorough and got to know me. I will be recommending it to friends and family!
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Register for more.

Bettr's online doctor service is available nationwide to everyone. If you're in Auckland you can register and see a doctor online or in-person at any of 40+ GP clinics.

Plus more great benefits:

The price of Bettr consulations drops to $10, and under 14s are free!

Get access to all 40+ Local Doctors GP Clinics and White Cross Urgent Care clinics

Most in-person GP consults are $20 or under when you register

If you require face to face to treatment following your online consult, you can be referred to one of our nearly 50 GP clinics from Whangarei to Christchurch.